Returns & Exchanges

At Doich Foods, we take pride in the quality of our gourmet products and want you to be completely satisfied with your purchase. Due to the perishable nature of our food items, we offer refunds or replacements for products that arrive damaged, defective, or incorrect.

Return Process

• 1.
  Contact Customer Support

  Email our support team within 48 hours of receiving your order with your order number and a brief explanation of the issue.

• 2.
  Provide Documentation

  Include clear photographs of the damaged product and the shipping packaging to help us process your claim quickly.

• 3.
  Review and Approval

  Our quality assurance team will review your request and notify you of the approval or rejection of your refund within 3 business days.

• 4.
  Resolution

  Once approved, we will either ship a fresh replacement at no extra cost or issue a full refund to your original payment method.